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Customer Success Manager, Site Research
Verily • Remote, US • published 2026-10-13 20:20:26.575297
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**Who We Are** ============== Verily Health is a data platform and technology company purpose\-built to power AI\-enabled precision health solutions that accelerate research and improve care for individuals and communities. Uniquely positioned at the intersection of technology, data science, and healthcare, Verily transforms multimodal health data into insights, models, and actions that make healthcare more personalized, predictive, and precise. **Description** =============== As a Customer Success Manager (CSM) you are responsible for managing the post\-sales relationship with an assigned portfolio of Verily Viewpoint Site CTMS customers. This role is focused on driving successful onboarding and training of new users and stakeholders, increasing product adoption, proactively monitoring customer health, fostering long\-term retention, identifying opportunities for growth, and executing customer renewals and contract discussions. You will develop strong relationships with executive sponsors, operational leaders, and end users to become a trusted advisor. This will allow you to understand their business objectives and help them maximize the value of their investment in Verily Viewpoi...
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