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Configuration Tech 1

Comcast • West Chester, OH, US • published 2026-10-07 15:03:33.228774

Description

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig\-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. **Job Summary** Responsible for configuring and testing Managed Services equipment prior to shipment to client sites nationwide. Troubleshoot any issues to identify appropriate resolution related to managed services solutions such as managed broadband and managed Wi\-Fi, managed router. Accurately documents problems including detection information, diagnostic results, and repair information by utilizing the trouble ticketing system, customer portal and network monitoring tools. Uses multiple software systems and applications to ensure customer service orders and repair tickets a...

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