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Quality/RN Case Manager

Grace Health • Corbin, KY, US • published 2026-10-03 03:13:59.969362

Description

**Summary:** The Quality Case Manager is a care team member with unique responsibilities that indirectly touch all aspects of patient care. The Quality Case Manager embraces a team\-based approach and is comfortable working as part of the patient care team and/or leading teams. The functions of this position include care coordination, patient and staff education, auditing and monitoring quality initiatives. The primary focus of this role will be patient outcomes. The Quality Case Manager must be an advocate and champion of the Patient Centered Medical Home elements. **Essential Duties and Responsibilities:** * Manages the Population Health module of Nextgen * Maintains patient registries for patient populations identified as high risk * In collaboration with the provider, care team, and patient/family develop a comprehensive plan of care for identified patients * Provides ongoing monitoring of progress toward meeting goals developed on plan of care * Meets with patient and family by phone or in person at regular intervals to assess needs and compliance with plan of care, this may involve occasional home visits * Uses motivational interviewing when working with patients to develop a...

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