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Member Services Specialist

Total Community Credit Union • Taylor, MI, US • published 2026-10-17 02:19:52.823142

Description

Description: **About Total Community Credit Union** For more than 60 years, Total Community Credit Union has helped individuals and families throughout Michigan achieve their financial goals through personalized service, competitive lending solutions, and a member\-first approach. We are committed to creating a supportive workplace where employees are valued, empowered, and given opportunities to grow their careers. **What You'll Do** As a Member Services Specialist, you'll serve as a trusted resource for members by delivering exceptional service and identifying financial solutions that meet their needs. Responsibilities include: * Opening and maintaining consumer accounts, including checking, savings, and other deposit products * Assisting members with account transactions, service requests, and account maintenance * Processing consumer loan applications and assisting with loan disbursements and closings * Identifying opportunities to recommend products and services that support members' financial goals * Resolving member concerns quickly and professionally while providing outstanding service * Educating members on digital banking tools and credit union services * Maintaining accu...

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