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Support Services Specialist

Polk County Property Appraiser • Bartow, FL, US • published 2026-10-14 14:28:33.796653

Description

**Job Overview** Under general supervision the Support Services Specialist is responsible to perform in a dual administrative and support position at the Help Desk to ensure efficient operation of the entire office. The Support Services Specialist works with and acts as a liaison to and for in\-house staff, the public, private vendors, non\-profit agencies, and other governmental offices in an effort to identify and respond to all incoming client / customer needs and deliver the ultimate client experience. In addition, a deputy in this position requires knowledge of basic technical support procedures for computer hardware and software issues, the assessment process, exemptions available to the public, mobile home titles, tax value, the tax roll process, and general information related to the services and programs offered by the Polk County Property Appraiser’s office, and other elected officials and governmental offices. The Support Services Specialist is critical to creating positive client experiences; fostering a culture of teamwork and collaboration; and maintaining the highest service standards for the office. **Essential Duties and Responsibilities** 1\. Delivers friendly cus...

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