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IT Operations Analyst II - Hybrid (26-25)

spok gmbh • Plano, TX, US • published 2026-09-26 15:51:07.557341

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Description

Spok is seeking an IT Operations Analyst II to provide day\-to\-day technical support for end users and endpoints, while also contributing to security\-focused IT operations including identity and access management, endpoint security, privileged access, and vulnerability remediation. This role is designed for someone with a strong foundation in technical support who wants to grow into a security\-oriented IT career. Desktop and end\-user support are a core part of the position, and from there you'll get hands\-on exposure to identity and access reviews, endpoint security monitoring and remediation, privileged access workflows, vulnerability management, and incident investigation, working directly with enterprise\-grade security tooling. The ideal candidate is a well\-rounded IT professional who enjoys troubleshooting and working directly with users, but is especially motivated by security. **\*\*\* Hybrid /2 days a week** **Duties \& Responsibilities** **Technical Support \& Operations** \>Provide technical support for Spok employees across Windows endpoints, Microsoft 365, authentication, and corporate applications \>Deploy, configure, maintain, and troubleshoot corporate Windows ...


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