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Key Account Manager - UniFirst
UniFirst • Indianapolis, IN, US • published 2026-10-02 09:58:52.560809
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**Location:** ------------- Indianapolis, Indiana **Job ID** ---------- 2605252 **GENERAL SUMMARY** The **Key Account Manager (KAM)** enhances company value by retaining and growing UniFirst’s uniform rental, direct sale, and other products and services connected to our largest key accounts. The primary goal of this position is to maintain 94% to 100% of their customer base. The KAM must be fully responsible for the current status of the account and hold total accountability for the all account metrics. **PRIMARY DUTIES \& RESPONSIBILITIES** * Develop and maintain relationships with key personnel and decision makers at all levels within your accounts through proactive outreach and meetings on and off account site. * Conduct regular visits and schedule biannual account reviews (use tools such as report cards to quantify service performance). * Use internal and external resources to retain customers, increase rental revenue, provide additional product information and develop new revenue opportunities. * Update records with all pertinent information on a daily basis. * Maintain customer contract/PO status and renew contracts/PO’s before they expire. * Work closely with all UniFirst de...
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