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Medical Assistant/Receptionist

Western Wellness • Philipsburg, MT, US • published 2026-09-30 07:58:48.898990

Description

The Medical Assistant supports the daily clinical and administrative operations of a growing psychiatry and family practice clinic. This role requires a compassionate, organized, self\-directed individual with strong communication skills, professional boundaries, and sound problem\-solving ability. The MA will assist with reception, medication\-related workflows, prior authorizations, and occasional in\-office monitoring of patients receiving esketamine, following clinic protocols and under provider direction. **Essential Duties and Responsibilities** **Front Office and Patient Support** * Greet patients, answer phones, schedule appointments, and support check\-in/check\-out workflows. * Maintain a calm, professional, and welcoming environment for patients and families. * Respond to routine patient questions and route clinical concerns promptly to the appropriate provider. * Assist patients with forms, releases of information, referrals, and other practice\-related needs. * Maintain patient confidentiality and comply with HIPAA, clinic policies, and professional standards. **Medication and Prior Authorization Support** * Receive and process medication refill requests according to c...

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