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Service Manager

Tesla • Westmont, IL, US • published 2026-10-08 15:04:20.027303

Description

**What to Expect** At Tesla, our Service Managers are the front\-line leaders of our service operation. They act as brand ambassadors, delivering an exceptional experience to customers, managing day\-to\-day operations, and proactively developing team members to reach their full potential. We hire leaders who want to run a service business and be a part of our mission to accelerate the world’s transition to sustainable energy. Our Service Managers consistently deliver excellent results across all aspects of the business: customer satisfaction, people leadership, operations, and financials. To succeed at Tesla, you must be energetic, highly organized, smart working, and have a passion for true leadership and our brand. **What You'll Do*** Exceed customer expectations, monitor service trends, and develop standards and processes to elevate the overall service experience * Lead by example, prioritize team success, and actively engage in team growth and development, providing regular feedback and mentoring * Understand and improve all aspects of service center performance, championing safety, efficiency, quality, and technical acumen in service operations * Grasp business metrics, lead ...

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