All jobs → Partner boards

Patient Service Representative/Referral Specialist

None • Rochester, NY, US • published 2026-10-09 09:03:26.663494

Description

**D****epartment:** Behavioral Health **Position Type:** Full\-Time **FLSA:** Non\-exempt **Job Summary:** Join us and be a part of Trillium—a mission driven team committed to expanding access to high quality, compassionate care for everyone we serve. The PSR/Referral Specialist is responsible for performing a variety of non\-clinical duties in support of patients, clients, behavioral health providers and other ancillary staff following established methods and procedures. **Duties/Responsibilities:** **Patient Services Representative** * Serve as the first point of contact for patients, providing a welcoming and professional experience. * Schedule appointments and manage patient information using the EMR system. * Answer and route phone calls; initiate triage requests when appropriate. * Check patients in and out, verify insurance, and process payments. * Maintain accurate medical records and manage incoming/outgoing documentation. * Support providers with administrative tasks and schedule adjustments. * Uphold confidentiality and demonstrate respect for diversity and inclusion. * Participate in quality improvement and compliance activities. **Referral Coordination Behavioral Healt...

Get jobs like this daily in Telegram: @careeri_bot