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eCommerce Marketing Specialist

Crown Equipment • New Bremen, OH, US • published 2026-10-07 21:03:27.345663

Description

Company Description: Crown Equipment Corporation is a leading innovator in world\-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. **Job Posting External** ------------------------ **Primary Responsibilities** * Implement plans that support the overall eCommerce strategy to grow online sales and generate sales leads for the business. * Monitor and evaluate day\-to\-day activity of Company and third\-party eCommerce platforms to ensure sites are functioning as intended and deliver effective customer experience. * Review orders and lead cross functional efforts with Inside Sales, Parts, Branches, Dealers, Information Technology (IT), and the Customer Experience Center to identify, document and solve issues impacting the customers overall purchase experience. * Monitor chat logs and customer satisfaction surveys to identify trends and recommend improvements. * Work with eCommerce Manager, Product Management and Pricing to develop new product information for eCommerce in...

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