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Client Service Account Manager - Vice President

JPMorganChase • Chicago, IL, US • published 2026-09-26 03:51:38.534895

Description

**JOB DESCRIPTION** Do you love managing a large portfolio of clients? You will be responsible for driving a consistent, high\-quality client experience, resolving critical issues, and shaping service strategies—while advancing digital and AI\-enabled capabilities across the service model. As a Vice President within Client Service Account Management (COS GCB Service), you will lead the delivery of best\-in\-class service to a portfolio of large, complex corporate subsidiary clients, including entities operating within global structures. This role requires a strategic leader who can operate as a trusted advisor, navigating complex organizational environments, regulatory requirements, and service models. **Job responsibilities:** * Act as key advisor to the client, providing advice and consultation on decision making * Act as client's central point of resolution and escalation for service issues, liaises with bank partners to manage issues * Identify and address product/service gaps and development opportunities, leveraging the full array of Treasury Services product capabilities * Use product knowledge to recommend and participate in product enhancements and service delivery plans *...

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