All jobs → Partner boards

Customer Service Specialist

United Medical Inc. • Virginia Beach, VA, US • published 2026-10-09 03:03:30.820808

Description

**About the role** The Customer Service Specialist is responsible for assisting with the administration of all incoming referrals, orders for delivery, and pick up. The specialist will record and enter patient demographics, emergency contact information, physician information, and diagnosis. **Responsibilities** * New patient intake entry into databases and answer calls. * Troubleshoot patient problems as a company representative * Daily Communication with therapist and physicians * Take payments and create payment plans * Communicate with patient coverage changes * Check patients in for their scheduled appointments * Follow up with appointment reminders for upcoming visits **Location \& commitments** * Permanent, Full Time Position * 36\-40 hours per week * Virginia Beach, VA * PTO \& Health insurance provided after 90 days * 401K Plan **Candidate requirements** * 2\+ years of experience providing customer service, preferred experience speaking with patients \& therapists * Ability to effectively communicate, orally and in writing, with the public and with employees to exchange and clarify information * Ability to identify and resolve problems in a timely manner while analyzing th...

Get jobs like this daily in Telegram: @careeri_bot