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Manager, Claims Operations- Remote Field Staff Appraiser

USAA • Tampa, FL, US • published 2026-10-08 03:03:36.748977

Description

**Location** Tampa, Florida **Job ID** R0121163 **Date posted** 10/07/2026 **Why USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the \#1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active\-duty military spouses. USAA roles may offer remote or hybrid flexibility for active\-duty military spouses consistent with applicable policy and business needs. **The Opportunity** As a dedicated **Manager, Claims Operations**, you will manage and be accountable for auto and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Executes process improvements, provides feedback on the process and leads organizational ...

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