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Administrator - Desk Side Services, AMT Asset Management Software

HCLTech • US • published 2026-09-24 16:04:07.186365

Description

Administrator \- Desk Side Services, AMT Asset Management Software Others, Washington **Job Summary** --------------- Great Customer Service and Professional skills. Provide on\-site and technical support to users, addressing IT issues related to hardware, software, and network connectivity. Manage asset inventory, including tracking, updating, and maintaining records of IT equipment. Perform imaging and refreshing of computers and other devices to ensure they are up\-to\-date and functioning properly. Troubleshoot and resolve common IT issues, such as printer problems, software errors, and network connectivity issues. Assist in the setup, maintenance, and troubleshooting of audio and video equipment, including projectors, microphones, and video conferencing systems. Support live events by operating AV systems and addressing any technical issues that arise. Collaborate with senior technicians and IT staff to resolve complex issues and improve support processes. Provide excelle **Key Responsibilities** ------------------------ Bachelor’s degree or equivalent industry experience and or technical certifications or coursework in IT or AV technology is a plus. Familiarity with ServiceNo...

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