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Director of Operations

MGA Homecare • Charlotte, NC, US • published 2026-10-23 02:05:07.121536

Description

Director of Operations**Job Overview** **Duties and Responsibilities** * Responsible for multiple MGA sites nationwide. * Implements MGA strategies and ensures company goals and objectives are achieved in assigned sites. * Directs people and monitors processes and programs across sites to achieve expected outcomes and contractual obligations and meet or exceed client expectations. * Facilitates client understanding of connections between MGA strategic priorities and client needs and expectations. * Communicates client feedback. * Shares client feedback and companywide lessons learned regarding client relations with direct reports. * Collaborates with site managers, regional team members and MGA colleagues at all levels and from all areas/disciplines to implement and monitor business process and clinical quality improvement initiatives across assigned sites. * Tracks, monitors, and communicates key regional planning, budgeting, and forecasting activities. Assists and reviews the work of others on tasks associated with these activities. * Reviews and analyzes budget and financial reports for assigned sites and takes corrective action as needed. Provides insight “behind the numbers.” ...

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