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Customer Service Team Member

NovaScale Consulting Inc • National City, CA, US • published 2026-10-06 01:33:33.778296

Description

NovaScale Consulting Inc. is a sales and development firm in San Diego, and we’re looking for a Customer Service Team Member who enjoys helping people and creating positive customer experiences. In this role, you’ll engage with customers at community events and pop\-up locations, answering questions, providing information about available wireless products and services, and helping customers find solutions that best fit their needs. As a Customer Service Team Member, you’ll receive training on wireless plans, devices, and customer support best practices. You’ll work directly with customers to understand their concerns, explain available options, and provide personalized assistance in a friendly and professional manner. The Customer Service Team Member plays an important role in building trust, resolving questions, and ensuring every customer interaction leaves a lasting positive impression. **Role Responsibilities of the Customer Service Team Member** * Participate in event\-based outreach to connect our customers with practical, affordable mobile solutions. * Provide outstanding customer service by actively listening and thoughtfully responding to customer questions and concerns. *...

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