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Senior Site Manager, MS Site Management

Ricoh • Waltham, MA, US • published 2026-11-11 18:59:39.821201

Description

**Senior Site Manager, MS Site Management** 65,000 \- 75,000 per year POSITION PROFILE Accountable for daily operations of a medium to large team that may include a complex site and/or multiple sites. Ensures contract compliance of contracted services including, but not limited to, Copy Services, Courier Services, Managed Print Services, Hospitality, Imaging, and Mail Services through SLA results and client feedback. Responsible for selecting and assessing talent, recruiting, hiring, onboarding, employee retention, staff training and development, succession planning, and performance management, including employee counseling. Job Duties and Responsibilities * Responsible for managing the daily operations of a medium\-to\-large site while leading a medium\-to\-large team of direct reports. * Prioritizes complex projects while effectively managing multiple and competing priorities. * Fosters an inclusive and high\-performing team environment in which SLA objectives are met. * Demonstrates expert knowledge of Ricoh's products and offerings. Consistently provides strategic and tactical insights by actively seeking input from counterparts across business units. * Improves operational qua...

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