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Night Auditor

Sioux Falls Best Western Plus Ramkota Hotel • Sioux Falls, SD, US • published 2026-11-10 00:59:02.467912

Description

**Job Summary**: Are you friendly and able to work in a fast\-paced environment? The Hotel Night Auditor attends to guests’ needs, included, but not limited to, registration, checkout, and cashiering. **Benefits*** Medical and Dental Insurance * PTO * Competitive Pay * 401(k) Retirement Savings Plan * Life Insurance * Disability Insurance * Hotel Room Discounts * Ongoing Training and Career Development **Responsibilities*** Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house * Explain and provide any promotional items to each guest checking in * Responds promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met * Cover other areas of hotel as needed * Document any guest accidents by completing the accident report form * Complete the maintenance log whenever a complaint is reported * Maintain all areas of the front desk * Take the initiative to greet guests in a friendly and warm manner * Other duties as assigned **Qualifications*** High School diploma/GED required * Previous experience in hospitality preferred * Customer service experience required * Experience h...

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