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ICAM Sustainment Analyst

None • San Antonio, TX, US • published 2026-10-09 21:03:19.952363

Description

ITC Digital Solutions is seeking an experienced ICAM Sustainment Analyst to support the ongoing operation, maintenance, and improvement of enterprise Identity, Credential, and Access Management (ICAM) systems. This role is responsible for ensuring the reliability, security, and efficiency of identity services across diverse technology environments, including on\-premises, cloud, and hybrid platforms. The analyst will play a key role in maintaining secure access, supporting users, and enhancing overall identity management operations. **Key Responsibilities** * Manage daily operations, maintenance, patching, upgrades, and system health for ICAM platforms. * Troubleshoot and resolve complex identity, authentication, synchronization, and certificate\-related issues. * Support key identity technologies, including Active Directory, Entra ID, LDAP, SSO, federation, PAM, and IGA solutions. * Maintain PKI services, certificate management processes, and PIV/CAC integrations. * Monitor system performance, availability, and capacity; implement proactive alerting and reporting. * Develop and maintain runbooks, disaster recovery plans, and operational procedures. * Partner with cybersecurity tea...

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