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Commercial Services Specialist II (Manheim)

Cox Automotive • Matteson, IL, US • published 2026-09-26 21:52:03.158087

Description

**Job Responsibilities:** * Perform data entry of required information. * Manage account relationships, maintain effective communications and ensure customer requirements are met. * Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the system. * Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems. * Communicate with Transportation Team to arrange required transportation or obtain information including transportation condition reports, bills, etc. * Establish electronic customer vehicle files in the computer system. Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, condition, special announcements, and other activities relative to the vehicle are properly recorded. * Seek floor price information from account representative and enter it into computer system. * In coordination with account representative, account operations coordinator, and account specific procedures, prepare sale vehicle run process including run order, scheduling, notice to customer account, etc. * Follow up on...

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