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Technical Services Specialist

Mizuho OSI • Union City, CA, US • published 2026-11-11 18:59:39.868716

Description

Date: Nov 4, 2026 Category: Operations Location: Union City, CA, US, 94587\-1234 **About Company** Mizuho OSI is the leader in the markets for specialty surgery and patient positioning. The company’s portfolio includes specialty surgical tables for procedure\-specific approaches that improve patient outcomes in spine and orthopedic surgeries along with disposable and reusable surgical patient care products. **Job Summary** The **Technical Services Specialist** supports Mizuho OSI Customers, Field Service Engineers (FSE), and Account Managers (AM) to resolve technical questions and issues as well as provide technical product support globally. In addition, this position heavily interfaces with the external medical and engineering community (BioMeds, Repair Technicians at hospitals) as well. The Technical Services Specialist performs the full range of technical service duties including but not limited to answering the phones and emails while leveraging the ERP/CRM (SAP, SFDC, and ServiceMax) to provide support, order and ship service parts required for repairs, and dispatch Field Service Engineers on service calls. The work includes organizing complex logistics and troubleshooting com...

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