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Market Manager

RAS Logistics • Jersey City, NJ, US • published 2026-10-02 09:58:52.627904

Description

Description: We are seeking a **dynamic and results\-driven Market Manager** to lead and oversee final mile delivery operations, driving performance, customer satisfaction, and market growth. This critical leadership role will manage Supervisors and Delivery Drivers while ensuring operational excellence, compliance, and profitability. This role requires exceptional communication and problem\-solving skills, strong operational expertise, and the ability to work independently while making sound, data\-informed decisions. **Key Responsibilities** **Operations Management** * Oversee daily operations, ensuring timely and safe delivery of products * Troubleshoot service, safety, and customer escalations throughout the day * Manage budget performance, accounts receivable, and driver settlements * Meet or exceed key performance metrics (QOS, TDI, On\-Time Delivery, etc.) * Perform regular field audits to ensure compliance and delivery quality * Implement strategies for continuous improvement in efficiency and customer service **Delivery Team Leadership** * Supervise, coach, and motivate Supervisors and Drivers (employees and/or ICs) * Lead recruitment, onboarding, and retention efforts for...

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