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Manager, IT Service Desk

Van Andel Institute • Grand Rapids, MI, US • published 2026-10-06 01:33:33.753366

Description

Van Andel Institute (VAI), a world\-class biomedical research institute, located in Grand Rapids, Michigan, is dedicated to improving human health. We are pioneers in the fight against cancer, Parkinson's, and other diseases. We are committed to inspiring the next generation of scientists and educators. Van Andel Institute (VAI), a world\-class biomedical research institute, located in Grand Rapids, Michigan, is dedicated to improving human health. We are pioneers in the fight against cancer, Parkinson's, and other diseases. We are committed to inspiring the next generation of scientists and educators. **Lead the team that keeps discovery running.** Every experiment at VAI depends on technology that works \- from the laptop at a scientist's bench to the workstation that runs a core facility instrument. Our IT Service Desk and Workstation Engineering teams deliver that foundation, providing first and second level support and end\-user and laboratory computing services across the Institute. We are seeking a Manager, IT Service Desk to provide functional leadership for both teams. Reporting to the Chief Information Officer, you will own the service strategy, the support model, the bud...

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