All jobs → Partner boards

Front Desk Agent and Night Auditor

Holiday Inn Express and Suites • Hillsboro, TX, US • published 2026-11-02 21:16:42.142163

Description

Holiday Inn Express is looking for a friendly, dependable, and customer\-focused Front Desk Agent to provide exceptional service to our guests. As the first and last point of contact, you'll play a key role in creating a welcoming and positive guest experience. **Responsibilities:** * Greet guests with a warm, professional, and friendly attitude. * Check guests in and out efficiently while ensuring accuracy. * Answer phone calls, respond to guest inquiries, and make reservations. * Handle guest requests and resolve concerns in a courteous and timely manner. * Process payments and maintain accurate cash handling procedures. * Balance and complete shift paperwork and reports. * Maintain a clean, organized, and welcoming front desk and lobby area. * Communicate effectively with housekeeping and maintenance to ensure guest rooms are ready and any issues are addressed promptly. * Follow all Holiday Inn Express brand standards, hotel policies, and safety procedures. * Assist with other front desk and guest service duties as assigned. **Qualifications:** * Excellent customer service and communication skills. * Basic computer skills and the ability to learn hotel management software. * Str...

Get jobs like this daily in Telegram: @careeri_bot