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Operations Supervisor

Courtyard by Marriott • Charlotte, NC, US • published 2026-11-03 09:17:09.207542

Description

**Job Overview: Operations Supervisor** The Operations Supervisor oversees daily hotel operations, including Front desk, and Bistro Food \& Beverage (F\&B) services, to ensure operational efficiency and exceptional guest experiences. The ideal candidate will possess strong leadership and organizational skills, a passion for hospitality, and the ability to manage multiple departments while maintaining high standards of service, cleanliness, food quality, and team performance. **Responsibilities** **Team Leadership and Supervision** * Oversee daily operational activities and support team members across hotel departments, including the Bistro F\&B area. * Assist with employee scheduling, training, onboarding, and performance management. * Motivate and guide team members to achieve operational goals and maintain service standards. * Ensure effective communication and teamwork between front desk, housekeeping, maintenance, and Bistro F\&B staff. * Address employee concerns and promote a positive, professional work environment. **Front Desk Operations*** Monitor daily hotel operations to ensure efficiency, productivity, and compliance with company policies. * Coordinate with front desk, ...

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