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Product Support Specialist I - Casino Audit

Aristocrat • Las Vegas, NV, US • published 2026-10-07 15:03:33.277200

Description

At Aristocrat, we believe in bringing happiness to life through the power of play, and our mission is supported by our innovative and ambitious team. As a Product Support Specialist I, you will play a pivotal role in supporting our world\-class OASIS system customers. This role is uniquely positioned to impact our organization by ensuring flawless audit application support and delivering outstanding customer service. Join us in Las Vegas, NV, where you will be part of a dynamic, modern environment that values collaboration, excellence, and continuous growth! **What You'll Do** ------------------ * Assist Casino Audit teams with OASIS software modules and troubleshooting audit report issues. * Read and interpret T\-SQL queries relevant to OASIS Auditing software. * Coordinate resources across various groups to resolve OASIS issues effectively. * Adapt to changing circumstances and strategies, providing valuable contributions. * Apply Salesforce to log problems and track resolution activities. * Ensure timely completion of customer requests by verifying daily outstanding issues. * Advance problems according to established procedures. * Maintain accurate documentation and customer com...

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