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Sr. Implementation Project Manager, Tolling & Contact Center Operations

Maximus • Remote, US • published 2026-10-10 09:03:13.328982

Description

Thursday, August 27, 2026 Remote United States Full\-time Maximus is currently hiring for a Sr. Implementation Project Manager to support our NYS Thruway team. The Sr. Implementation Project Manager is responsible for leading the tolling and contact center project implementation from contract signing through post go\-live support. Previous experience leading government contract implementations within contact center and tolling systems is necessary for consideration. This position is contingent upon award and will be supporting a program within New York State. Travel will be required to New York as needed. Relocation assistance is provided. **Essential Duties and Responsibilities:** * Facilitate and prepare all planning activities and artifacts for complex initiatives including project scope statements, work breakdown structure, and detailed project schedule. * Monitor schedule progress, and implement corrective measures as needed. Monitor and facilitate the tracking and resolution of issues and decisions impacting the project. * Develop and monitor risk plans to ensure mitigation strategies are in place and being executed. * Prepare and deliver project status information to stakeho...

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