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Hotel Night Auditor (Part-Time)

Jamul Casino • Jamul, CA, US • published 2026-11-05 06:59:20.697403

Description

**Essential Duties and Responsibilities** ========================================= The following and other duties may be assigned as necessary: * Greet and welcome guests, ensuring a warm and professional first impression that aligns with Jamul Casino Resort’s hospitality standards and AAA standards. * Manage the full guest registration process, including handling reservations, confirming stays, and collecting necessary guest information such as contact details and length of stay. * Responsible for Seamless check\-in and check\-out procedures while maintaining accuracy and efficiency to minimize wait times and enhance guest experience. * Proactively assist with creating a memorable stay for our guests by providing detailed information on available rooms, rates, amenities, and local attractions. * Verify payment methods, process credit card authorizations, and ensure accuracy in guest billing and tracking records. * Assist the Overnight Supervisor with end of day processes and proper report tracking. * Address guest inquiries, complaints, and issues in a prompt, courteous, and professional manner, ensuring timely resolution and guest satisfaction. * Collaborate with housekeeping an...

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