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Front Desk Agent/Night Auditor (21+)

Hilton Garden Inn, Manassas VA • Manassas, VA, US • published 2026-10-24 08:05:11.063943

Description

**Hilton Garden Inn** Hilton Garden Inn is seeking a professional, personable, and detail\-oriented **Front Desk Agent / Night Auditor (21\+)** to join our team. As the first and last point of contact for our guests, this role is essential in delivering exceptional service while upholding Hilton brand standards. If you are passionate about hospitality, thrive in a fast\-paced environment, and take pride in creating positive guest experiences, we invite you to apply. **Position Summary** The Front Desk Agent / Night Auditor is responsible for managing guest check\-in and check\-out processes, handling reservations, and performing nightly audit functions. This position requires strong attention to detail, professionalism, and the ability to work independently during overnight hours. **Key Responsibilities** * Greet guests warmly and professionally upon arrival and departure * Execute efficient and accurate check\-in and check\-out procedures * Manage reservations, including modifications and cancellations * Respond promptly and effectively to guest inquiries and concerns * Answer and direct incoming calls in a courteous manner * Maintain accurate guest records and billing information...

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