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General Manager

None • Dedham, MA, US • published 2026-10-01 15:58:16.285162

Description

**Purpose of Position:** The face of our brand. An enlightened leader who works with and through their team to achieve the highest standards: 100% performance, 100% of the time at 100% volume of business. Responsible for the recruiting, selection, development, performance, and retention of all personnel. Manages inventory, food quality, controllable costs, and financial results. Accountable for our customers’ complete and utter satisfaction in their dining experience by empowering team members to react positively. Hospitality\-focused FIRST in every instance while maintaining a constant presence on the floor. **Responsibilities:** * Communicates the long\-term vision, sets the daily morale of the team, and leads by example * Acts as a Brand Ambassador in the local community \& effectively builds relationships * Coaches team members to provide consistent execution \& exemplary service * Confidently handles customer complaints, concerns, and service issues with grace * Ensures that Management team follows all store policies and procedures * Responsible for completion of all administrative duties, paperwork, and cash handling * Guarantees completion of all daily food safety checklists...

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