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Hotel Night Auditor

TownePlace Suites Baton Rouge South • Baton Rouge, LA, US • published 2026-10-23 14:05:16.862906

Description

**Job Summary** Keep the hotel running smoothly overnight as a Hotel Night Auditor. You’ll welcome guests, support front desk operations, and complete the night audit by reviewing and reconciling daily transactions in the property management system (PMS). Your attention to detail and calm, responsive service help guests feel supported while preparing accurate records for the next shift. **Duties** * Complete the night audit, verify room charges and payments, and prepare shift reports. * Welcome guests, manage check\-ins and checkouts, respond to requests, and resolve service concerns. * Answer and direct calls using multi\-line phone systems, applying professional phone etiquette and clear client communication. * Use hospitality reservation systems, including OPERA where applicable, to update bookings and guest records. * Follow hotel emergency procedures and coordinate appropriate support when issues arise. **Your impact:** Accurate overnight records and attentive guest services help guests enjoy a smoother stay and give the daytime team reliable information. **Requirements** * Strong customer service, guest relations, and customer service problem\-solving skills. * Front desk, ho...

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