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Sr. Base Marketing Manager – Retention/Renewal

T-Mobile • Bellevue, WA, US • published 2026-09-30 07:58:48.869525

Description

At T\-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package \- this is Total Rewards. Employees enjoy multiple wealth\-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year\-round money coaches. That’s how we’re UNSTOPPABLE for our employees! \*\* This is not a remote position. T\-Mobile is a hybrid work environment requiring work in the office three (3\) days per week. The successful candidate will be located in either Seattle, Washington or Overland Park, Kansas areas.\*\* Job Overview This role is critical for leading B2B base accounts through retention and lifecycle marketing strategies that reduce churn and increase product and service adoption. It involves planning, creating, and producing targeted communications and programs for business decision makers, authorized users, and account stakeholders. The role requires developing business cases that consider customer health, lifecycle stage, usage behavior, competitive dynamics, and channel impacts. Success is measured by the ...

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