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Service Manager

Wurstkuche • Los Angeles, CA, US • published 2026-09-26 15:51:07.576085

Description

Description: **Service Manager (AGM)** ========================= **Location:** Restaurant Site **Reports To:** General Manager **About the Role** ------------------ We’re looking for a hands\-on Service Manager who leads from the floor, sets the tone for hospitality, and drives a high\-energy, guest\-first culture. This role is responsible for executing daily operations, coaching and developing staff, and ensuring every guest experience reflects our standards. Success in this role means owning the shift, supporting your team, and consistently delivering a clean, organized, and high\-performing environment. **What You’ll Do** ------------------ ### **Lead the Floor** * Take full ownership of service during your shifts—energy, pace, and guest experience * Actively manage the dining room, bar, and guest flow to ensure smooth operations * Lead pre\-shift meetings that are clear, focused, and motivating ### **Drive Guest Experience** * Deliver and model exceptional hospitality at all times * Resolve guest concerns quickly and professionally, turning issues into positive outcomes * Oversee reservations and seating strategy to maximize flow and revenue ### **Develop \& Manage the Team** *...

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