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Implementation Manager

dropX • New Hyde Park, NY, US • published 2026-10-07 03:03:12.867895

Description

DropX is an out\-of\-home delivery and returns network built for how people shop and return today. Through a growing network of pickup and drop\-off locations, service centers and hubs across the US, DropX gives marketplaces and retailers a faster, lower\-cost way to move parcels in both directions. Headquartered in Long Island, New York. Take a signed retailer or marketplace from contract to steady\-state volume — integration, process, sites and first scans — and hand a working account to the Account Manager. **Launch Ownership** * Own the launch plan for every new account from signature to steady state * Set the scope, the milestones and the go\-live criteria, and hold the date * Chair the launch call and keep one plan that Commercial, Technology and Operations all work from * Say when an account is not ready to go live, and why **Integration** * Own the integration for each client flow end to end — label, API and scan events — working with Technology rather than waiting on it * Define the scan events and data a new flow depends on before it goes live, not after * Test end to end with the client before first volume, including exception paths * Confirm the client’s systems and Dro...

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