All jobs → Partner boards

MSSI-Member Service Specialist

ICCU • Coeur d'Alene, ID, US • published 2026-10-10 03:03:07.000621

Description

**Duties and Responsibilities** * Maintains a strong focus on helping each member achieve financial success. * Ensures member experiences are always at or above ICCU service standards. * Behaves consistently with ICCU’s Core Values of Honesty, Integrity, Respect, Dignity, Growth, Performance, Improvement, and Accountability at all times. * Performs a wide range of member\-generated transactions through a variety of channels and systems accurately, professionally, and in a timely manner. * Provides general information to members about Credit Union services. * Recognizes and develops opportunities to refer products and services to members. * Utilizes available resources to resolve member concerns on the first contact whenever possible. * Addresses member needs promptly and effectively, demonstrating a proactive and helpful approach. * Assists the community with financial wellness through member education and service support. * Contributes to individual and branch performance expectations through quality service, effective referrals, and consistent follow\-through. * Maintains a continuous focus on meeting member experience standards, service expectations, and branch goals. * Demonstr...

Get jobs like this daily in Telegram: @careeri_bot