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Cybersecurity Analyst

MERIPLEX • TX, US • published 2026-10-16 20:20:29.678719

Description

**Key Responsibilities/ Duties:** * + Monitor security events and alerts using advanced managed detection and response tools, analyzing potential threats, and initiating incident response procedures. + Triage and review security ticket details to ensure issues are handled efficiently. + Notify customer of relevant incoming tickets and any issues that will prevent workflow. + Handle customer requests including security configurations, reporting requests, investigations, and all error/issue identification. + Promptly forward complex and/or major incidents to Tier 2 analysts, providing clear documentation and context to minimize response times. + Maintain accurate records of triage activities, generate shift reports, and contribute to incident summaries, ensuring traceability for compliance audits. + Provide support for managed detection and response (MDR) and other agent\-based solutions. + Provide troubleshooting of security applications and appliances. + Participate in team briefings to ensure seamless knowledge transfer. + Perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. **Kn...

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