All jobs → Partner boards

Assistant Operations Manager

Allied Financial Services, Inc. • Mocksville, NC, US • published 2026-09-28 20:55:42.542902

Description

Job Description: Assistant Manager Duties: \- Provide exceptional customer service to clients via phone, email, and chat \- Assist customers with inquiries, concerns, and requests in a professional and timely manner \- Handle and resolve customer complaints or issues with empathy and patience \- Maintain accurate records of customer interactions and transactions \- Collaborate with other team members to ensure customer satisfaction \- Stay updated on product knowledge to effectively address customer inquiries \-Making phone calls to past due and delinquent accounts daily. \- Follow company policies and procedures to ensure consistent service delivery Qualifications: \- High school diploma or equivalent required; college degree preferred \- Previous customer service experience is a plus \- Excellent communication skills, both verbal and written \- Strong problem\-solving abilities and attention to detail \- Ability to multitask and prioritize tasks effectively \- Proficient in using computer systems and software applications \- Ability to work in a fast\-paced environment and adapt to changes quickly \- Positive attitude, team player, and willingness to go above and beyond for custo...

Get jobs like this daily in Telegram: @careeri_bot