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Front Desk Manager

Keys Strength & Conditioning • Marathon, FL, US • published 2026-10-02 15:58:45.689122

Description

**Job Overview** We are seeking a proactive and organized Front Desk Manager to oversee daily operations at our health and wellness center. The ideal candidate will be responsible for delivering exceptional customer service, managing client communication, and supporting the overall smooth functioning of the front desk. This role requires a friendly demeanor, strong problem\-solving skills, and the ability to handle multiple tasks efficiently. The Front Desk Manager will also play a key role in client sign\-ups, maintaining inventory, organizing equipment, and supporting marketing and sales initiatives. **Responsibilities** * Serve as the first point of contact for clients via phone and in person, providing excellent customer service and addressing inquiries promptly. * Answer phones professionally, schedule appointments, and assist with client sign\-ups for new and existing members. * Communicate effectively with clients to ensure their needs are met and resolve any customer service issues or concerns. * Manage client check\-ins, sign\-ups, and membership renewals while maintaining accurate records. * Take care of existing members’ accounts and ensure their continued engagement wit...

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