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Service Manager

Eversole Tractor & Equipment • Macon, GA, US • published 2026-10-07 21:03:27.428182

Description

Service Manager – Outdoor Power \& Agricultural Equipment Macon Outdoor Power / Eversole Tractor We are seeking an experienced and motivated Service Manager to lead our service department in Macon, Ga. This position is responsible for managing the daily workflow of the shop, supervising technicians and service writers, maintaining strong customer communication, and helping ensure the service department operates efficiently and profitably. Our dealerships service tractors, agricultural equipment, commercial and residential mowers, and outdoor power equipment. Responsibilities * Manage and prioritize daily shop workflow * Lead and support service technicians and service writers * Assign jobs and monitor repair progress * Monitor open work orders and keep aging WIP under control * Maintain consistent communication with customers * Review estimates, repair orders, and completed work * Monitor technician productivity and efficiency * Help achieve monthly labor sales and profitability goals * Oversee warranty repairs and documentation * Coordinate mobile and field service when needed * Work closely with the parts department to keep repairs moving * Maintain an organized, professional, an...

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