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Digital Dosimetry Technical Support Specialist

Radiation Detection Company • Georgetown, TX, US • published 2026-10-10 09:03:13.247644

Description

**Radiation Detection Company \| Customer Care** ================================================ ### **About RDC and How We Work** At RDC, we believe in **Serious Work, Fun Workplace.** We value the customers we serve and the employees who serve them. We're building a workplace rooted in trust, transparency, and teamwork and we believe there's room to have fun while doing meaningful work. ### **About the Role** Do you enjoy solving technical problems and helping people feel confident using technology? We're looking for a Digital Dosimetry Technical Support Specialist to support customers using our NetDose digital dosimetry platform. You'll help customers navigate the system, troubleshoot devices and software, and keep their accounts and services running smoothly. This role combines customer service with hands\-on technical support. You'll also share your expertise with teammates, develop troubleshooting resources, and work with internal teams to improve the customer experience. ### **What You'll Do** * Respond to calls and emails, answer service questions, and guide customers through account navigation and reporting tools while meeting service performance expectations. * Troublesh...

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