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Assoc Engineer, AI

T-Mobile • Bellevue, WA, US • published 2026-10-02 03:58:27.780996

Description

At T\-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package \- this is Total Rewards. Employees enjoy multiple wealth\-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year\-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview This role supports the development and optimization of artificial intelligence (AI) models to enhance customer service automation. It involves applying prompt engineering and fine\-tuning techniques to improve AI model performance. The role collaborates with cross\-functional teams to integrate AI\-driven enhancements into production systems. Success is measured by the reliability, accuracy, and efficiency of AI applications in customer service operations. The work impacts organizational capabilities by improving customer interactions and satisfaction through advanced AI systems.**Job Responsibilities**:* Apply prompt engineering techniques to enhance AI model performance for customer service automation * Collaborate with cross\...

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