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Network Project Engineer - Fully Remote

None • Pittsburgh, PA, US • published 2026-09-30 01:58:36.303913

Description

Description: **About the role** The Network Project Engineers are the highest tier of support in Information Technology and are expected to maintain the highest standard of work ethic, client communication, and technical knowledge. As a member of the Professional Services team, a Network Project Engineer is accountable for handling a wide variety of projects and initiatives. In parallel, there will also be responsibility for handling escalations. Network Project Engineers are expected to show initiative and be proactive towards project implementation, problems and solutions. You will work closely with the other staff members under the Manager’s guidance and direction. You will be an example for other engineers in terms of knowledge, experience, and leadership. The senior support team is expected to be the highest tier of support. The group is expected to lead initiatives and be an expert internally, and with clients. Magna5 has a dedicated Network Operations Center where tickets will be received, prioritized, and if need be, escalated to higher tiers of support. While there is the intended order of operations, no Engineer is above working any issue or ticket regardless of escalatio...

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