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Hotel General Manager

Fairfield Inn & Suites • Asheboro, NC, US • published 2026-11-09 19:00:02.237954

Description

**Job Summary** Lead the hotel’s daily operations and create a welcoming, reliable experience for guests and employees. As Hotel General Manager, you’ll guide hospitality teams, oversee financial and service performance, and keep departments aligned with hotel standards. Your impact: By coordinating guest services and operational teams, you help guests enjoy a smooth stay while supporting consistent service across the property. **Duties** * Oversee daily hotel operations, including front desk, guest relations, and night audit; uphold hotel guest service standards. * Supervise, coach, and manage hospitality teams; support human resources activities and clear managerial communication. * Direct revenue management, budgeting, financial management, and financial operations; manage hospitality operations budgets and review performance. * Maintain effective use of hospitality reservation systems and property management systems (PMS); ensure accurate guest and operational records. * Resolve guest concerns, strengthen customer service, and coordinate multi\-line phone systems and professional phone etiquette. **Skills** * Essential: Hotel management or hospitality management experience, hot...

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