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Scenter Operations Manager

Coastal Rico's • Jacksonville, FL, US • published 2026-09-27 03:51:00.310094

Description

**Who We Are Looking For:** We are searching for a confident manager who leads with integrity, honesty, and compassion. A successful Scenter Manager is an independent problem solver, adaptable, detail\-oriented, and compassionate dog lover! We are looking for a HANDS\-ON leader who can manage the day\-to\-day operations of the Scenter with an emphasis on critical KPIs: Labor Efficiency Ratio, Average Ticket Price, Rebook Ratio, etc. **Tasks:** * Drive membership sales through health and wellness education * Maintain a knowledgeable team that prioritizes dog wellness and safety * Provide leadership, guidance, and mentorship for the Scenter employees * Drive employee development through leadership, training, and performance reviews * Uphold quality standards through hands\-on participation, employee audits, and training * Promptly and accurately communicate information from upper management to your team * Identify when/ where help is needed and provide assistance to keep Scenter on schedule * Create an environment conducive to teamwork, open communication, and Scenthound values * Manage client expectations; Resolve customer concerns * Ensure the safety of dogs and team members at all...

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