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Operations Manager

Chewy • Jessup, PA, US • published 2026-11-02 15:17:13.652361

Description

Job Description: Chewy is currently recruiting an **Operations Manager** for our fulfillment center. This leader will be hands\-on and will build and maintain relationships with hourly associates, managers, carrier partners, vendors, other FC teams and various departments in the company. This individual will be someone who likes dealing with ambiguity, change, and enjoys getting into the details to drive improvements every single day. **What you'll do:** * Lead inbound/outbound activities for the FC, including receiving, picking, packing, and shipping, across two shifts * Be a guide in providing a healthy and safe work environment for associates working on the outbound team * Direct warehouse supervisory personnel to achieve prescribed objectives, including timely fulfilling of customer orders while maintaining the highest possible warehouse on time shipment and low shipment defects * Ensure that all Key Performance Indicators (important metrics) are on target for the operation, such as warehouse misses, on time shipments, shipment defects, aged tasks, and production levels per hour, and cost per order line * Engage a team of Area Managers and Operations Leads * Drive planning and ...

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