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Director of Operations

None • Cincinnati, OH, US • published 2026-10-24 14:12:01.438154

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Description

Title: Director of Operations Location: Cincinnati, OH AT Hospitality is a growing hospitality group overseeing and operating a portfolio of distinct concepts including a flagship full\-service Japanese restaurant (Suzu) and a multi\-vendor food hall (Element Eatery) located at Madison Square in Cincinnati, Ohio. We are known for a dedication to delivering unique hospitality and cuisine to Cincinnati, and we invest in our people as seriously as we invest in our food. We are hiring a Director of Operations to lead day\-to\-day performance across multiple venues and build systems that let us grow without losing what makes each concept special. Position Overview and Key Responsibilities: The Director of Operations owns the guest experience, financial results, and team performance of each venue in the group. This leader translates ownership's vision into clear standards, holds General Managers accountable to those standards, and partners closely with culinary leadership, where precision, ingredient integrity, and cultural authenticity are non\-negotiable. * Lead, coach, and evaluate General Managers, setting clear KPIs for guest satisfaction, sales, labor, and cost of goods. * Establis...


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