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Founding Engineer

Premier Global Links • New York, NY, US • published 2026-10-10 15:03:03.587634

Description

Premier Global Links LLC is seeking an early\-career **Founding Engineer** to join a growing AI technology company focused on healthcare education and simulation. This role is ideal for an autonomous full\-stack engineer who enjoys solving customer problems, building product features, and working directly with founders in a fast\-paced startup environment. The ideal candidate will have **0–4 years of full\-stack engineering experience**, preferably with founding\-team or early\-stage startup experience, and the ability to work independently without detailed day\-to\-day direction. **Key Responsibilities** * Own technical customer support across AI avatar simulations, LMS, field experience, and compliance products. * Diagnose and resolve technical issues reported by professors, students, and university administrators. * Manage customer communication through email, calls, and other support channels. * Start with straightforward technical support requests and gradually take ownership of more complex issues. * Build automations and internal tools to reduce technical support workload and improve operational efficiency. * Transition into full\-stack product development as support process...

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