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Utility Account Coordinator

City of Cocoa • Cocoa, FL, US • published 2026-10-02 15:58:45.703135

Description

Salary $26\.08 Hourly Location Cocoa, FL Job Type Full\-time Job Number 27\-001 Department Finance / Field Services Opening Date 10/01/2026 Closing Date 10/15/2026 11:59 PM Eastern **JOB SUMMARY** Under the direct supervision of the Utility Support Service Manager, the Utility Account Coordinator is responsible for performing detailed data cleanup and updates, validation, and correction of customer accounts, land management property records, and billing information within the City of Cocoa’s Customer Information System (CIS). This position plays a critical role by ensuring data accuracy, resolving inconsistencies, and maintaining strong integrity across all meter locations. This role is essential for minimizing migration risks to new software or API interfaces, reducing billing errors, and ensuring revenue protection efforts. **ESSENTIAL JOB FUNCTIONS** * Perform detailed audits and systematic cleanup of customer accounts, addressing, property records, and GIS parcel linkages in the current Customer information System (CIS). * Verify and correct inaccurate or inconsistent street addresses, ownership details, and service classifications. * Review, update, and close aged/open work or...

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