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Customer Service Sales Representative

Coric • Greensboro, NC, US • published 2026-10-12 09:03:52.558380

Description

### **CUSTOMER SERVICE \& SALES REPRESENTATIVE – JOB DESCRIPTION** The Customer Service \& Sales Representative is responsible for driving territory growth by developing new customer accounts and maintaining strong relationships with existing clients. This role combines proactive sales activity with ongoing account support, ensuring customers receive timely solutions for planned maintenance agreements, parts needs, and service repairs. This position reports to the Customer Service \& Sales Area Manager. **Key Responsibilities** Territory Growth \& Account Development * Identify, pursue, and secure new business opportunities within the assigned territory. * Maintain regular contact with existing accounts to strengthen relationships and expand service offerings. * Conduct onsite visits to evaluate customer needs, equipment conditions, and potential service opportunities. Sales of Maintenance Agreements, Parts, and Services * Present and sell Planned Maintenance (PM) Agreements, ensuring customers understand coverage, scheduling, and value. * Promote and sell OEM and aftermarket parts to support customer equipment uptime. * Coordinate and follow up on service repair opportunities, inc...

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